Delivering the very highest level of service to each and every one of our Customers is extremely important to us. We strive to achieve this in everything we do.

How you can pay your premium

A premium is the cost of your savings or protection plan, and is paid at regular intervals as agreed when you set up the plan.
You can choose from any of the following payment methods:

Premium Payment via Wing

How to pay your premium with Wing via Wing Merchant

Please provide the information below to the Wing Agent:

  • Fortune Life’s Biller Code “5523”
  • Application Number or Policy Number
  • Premium Amount
  • Customer Phone No.

How to pay with Wing via Wing App

Please follow these steps:

  1. Launch Wing App
  2. Choose “Bill Payment”
  3. Choose “Insurance”
  4. Select “Fortune Life Insurance Plc.”
  5. Enter Application Number or Policy Number
  6. Enter premium amount
  7. Press button “Next”
  8. Insert customer’s Pin Code (please review all information again before making payment)

How to pay with Wing via USSD

Please follow these steps:

  1. Dial *989#
  2. Choose 5 “Bill Payments”, then “SEND”
  3. Choose 1 “Enter Biller”, then “SEND”
  4. Enter Fortune Life’s biller code “5523”, then “SEND”
  5. Enter Application Number or Policy Number, then “SEND”
  6. Enter premium amount, then “SEND”
  7. Enter PIN code, then “SEND” (please review the information again before pressing “SEND”)

Note: Policy No. and Application No. have 8 digits; example: XXXXXXXX

Premium Payment via ABA Mobile App

You can pay life insurance premium to Fortune Life Cambodia through ABA, you must have:

  • ABA Bank Account
  • ABA application on your device

Please follow the steps below:

  1. Open ABA Mobile App
  2. Choose “Payments”
  3. Enter your “Username” & “PIN”
  4. Choose “Insurance”
  5. Choose “Fortune Life Insurance PLC”
  6. Select your account
  7. Input or Select Application/Policy Number
  8. Input the Payment Amount
  9. Press the “PAY NOW” button
  10. Please review the information again before pressing “CONFIRM”
  11. Enter your “PIN” again to confirm transaction
  12. Press the “GO TO ACCOUNTS” button

Note: Policy No. and Application No. have 8 digits; example: XXXXXXXX

Premium Payment via ACLEDA ToanChet

You can pay life insurance premium to Fortune Life Cambodia through ACLEDA ToanChet, you must have:

  • ACLEDA Bank Account
  • ACLEDA ToanChet application on your device

Please follow the steps below:

  1. Open ACLEDA ToanChet App
  2. Choose “Bill Payment”
  3. Enter your PIN
  4. Choose “Insurance Bill”
  5. Choose “Fortune Life Insurance PLC”
  6. Input or Select Application/Policy Number
  7. Input the Payment Amount
  8. Press the “OK” button
  9. Please review the information again before pressing “Proceed”

Note: Policy No. and Application No. have 8 digits; example: XXXXXXXX

Premium Payment via TrueMoney

How to Pay Premium Via TrueMoney’s Merchant

Please provide TrueMoney Agent the information below:

  • Fortune Life’s Biller Code “2222
  • Application Number or Policy Number;
  • Premium Amount; and
  • Customer Phone Number.

How to Pay via TrueMoney App

  1. Launch TrueMoney App
  2. Choose “Bills Payment”
  3. Choose “Insurance”
  4. Select “Fortune Life Insurance Plc.”
  5. Enter Application Number or Policy Number
  6. Enter premium amount
  7. Press button “Next”
  8. Insert customer’s Pin Code (please review all information again before making payment)

Note:  Policy No. and Application No.  have 8 digits; example: XXXXXXXX

Premium Payment via Sathapana

To be able to make your life insurance premium payment to Fortune Life Insurance PLC. at SATHAPANA BANK’s counter, you must have:

  • Application number/ Policy number.

 

You can pay your life insurance premium to Fortune Life Insurance PLC. as following:

STEP 1: Complete the bank Premium Payment Form

STEP 2: Submit the form along with the correct cash amount for processing

 

Note: Policy No. and Application No. have 8 digits; example: XXXXXXXX

Frequently asked questions

Why do I need life insurance?

Life insurance is extremely important. It provides individuals and their families with the security and peace of mind that they are financially supported if the income earner is unable to work due to accident or illness, or if they are no longer around.

How much life insurance do I need?

Your financial and family situation will determine how much life insurance you need to protect your family. Fortune Family Plan Protector has the details.

I have 3 children. How will Fortune Life cover me if I’m unable to work?

Fortune Life offers a number of products that can help in this situation, depending on the reason why you are unable to work. Call 023 931 999/1800-2022 (Toll Free) now, and one of our Financial Consultants will be pleased to help you further.

I’d like to save for my children’s university education. Can Fortune Life help me?

Yes! With a guaranteed return of 110% of premium, our ForLife Education Plan is perfect to help you save for your children’s university costs. Call 023 931 999/1800-2022 (Toll Free) now, and one of our Financial Consultants will be pleased to help you further.

If I just have a newborn baby, what sort of life insurance should I go for?

Having a baby is an extremely happy time. It is also a time when your responsibility and commitment increases, and life insurance can help provide additional security and peace of mind to your family. Your individual circumstances will determine which plan is right for you. To learn more, please call 23 931 999/1800-2022 (Toll Free) to speak with one of our Financial Consultants.

What are the benefits of life insurance plan?

The benefit from a life insurance plan is a lump sum of money. This can help replace a lost income or ensure that your or your family’s goals are not affected. For example, this might be to secure your child’s education or it could be to settle an outstanding loan so it is no longer a burden.

Can I have multiple life insurance policies with Fortune life?

Yes, you may have more than one life insurance policy. We recommend you speak with a Fortune Life Financial Consultant who can help you to understand the reason(s) why you should consider life insurance, based on your and your family’s circumstances.

How long should my life insurance policy last?

This depends on the reason you have set up life insurance. If you have set up a savings plan for your child’s education, the duration of the plan is likely to coincide with a high school or university start date. If you have a life insurance policy to cover a financial commitment such as a loan, the duration is likely to match the duration of that commitment.

When is it a good idea to buy a life insurance?

There are many compelling reasons why setting up life insurance is very important – and necessary. Life insurance is designed to protect you and your family against a number of unfortunate events. It is also there to help with happier events, such as your child’s education. To learn more, please call 023 931 999/1800-2022 (Toll Free) to speak with one of our Financial Consultants.

Please contact us if you have any other questions:

By phone:

023 931 999
1800-2022 (Toll Free)

In person:

Helix Office, 5th Floor, No. 113, Preah Monivong Blvd, St.93, Sangkat Monorom, Khan 7 Makara, Phnom Penh, Cambodia

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